How it works

Grab your exclusive gifts by being part of our loyalty program

Score points by...

Redeem your points!

Loyal Barkaneers Tiers

Which pup do you want to be?

Got a question?

Is an account required, and is it free to join?

Yes! Log in online or share your mobile/email in-store to earn points. Membership is free.

Yes! Log in online or share your mobile/email in-store to earn points. Membership is free.

Can I earn points during sales such as Black Friday and Anniversary Sales?

Unfortunately, there will be no points issued during sales, mainly our Anniversary Sales and Black Friday Sales.

Unfortunately, there will be no points issued during sales, mainly our Anniversary Sales and Black Friday Sales.

Can I earn points on past purchases, and how can I earn bonus points?

Points are only earned after joining, and bonus points can be earned by completing actions on your profile.

Points are only earned after joining, and bonus points can be earned by completing actions on your profile.

Can I redeem multiple rewards in a single order?

Yes, as long as you have enough points.

Yes, as long as you have enough points.

Do reward vouchers expire, and can they be used on sale items?

Reward vouchers never expire and cannot be used on sale items.

Reward vouchers never expire and cannot be used on sale items.

What happens if I don’t maintain my tier during the calendar year?

Your tier is based on loyalty points collected in the past 12 months. If your points drop below the required level after expiry, you may move down a tier. 

Your tier is based on loyalty points collected in the past 12 months. If your points drop below the required level after expiry, you may move down a tier. 

Will I be notified before points expire, and do I lose my tier when redeeming rewards?

You’ll get reminders before points expire, and redeeming rewards doesn’t affect your tier.

You’ll get reminders before points expire, and redeeming rewards doesn’t affect your tier.

What happens to my points from the old reward system?

All your remaining points from the previous Barkery SG reward system will be automatically transferred to the new Loyal Barkaneers system & as part of our transition, you will receive an additional: +100 bonus points. All points will have a validity of 12 months starting from 14th January 2026.

Something doesn't seem right? Whatsapp @ 9155 6290 or email us at hello@sgbarkery.com

All your remaining points from the previous Barkery SG reward system will be automatically transferred to the new Loyal Barkaneers system & as part of our transition, you will receive an additional: +100 bonus points. All points will have a validity of 12 months starting from 14th January 2026.

Something doesn't seem right? Whatsapp @ 9155 6290 or email us at hello@sgbarkery.com

What are the Loyal Barkaneers birthday rewards, and how do I use mine?

Active members get a birthday voucher automatically credited to their account (no code needed) — it appears under Available Coupons in the Rewards widget, valid for 3 months from issue. Eligibility requires an active membership with your date of birth on file.

Active members get a birthday voucher automatically credited to their account (no code needed) — it appears under Available Coupons in the Rewards widget, valid for 3 months from issue. Eligibility requires an active membership with your date of birth on file.

Can Barkery change the rewards or tiers?

Yes, Barkery may update the program at any time, but we will always communicate changes  clearly in advance. 

Yes, Barkery may update the program at any time, but we will always communicate changes  clearly in advance. 

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