The biscuits and dehydrated treats may be refrigerated for up to 4-6 months. We've put in a desiccant, but please put them in the fridge, or at least a cool dry place to ensure longest lasting freshness!

The cakes and pupcakes may be kept refrigerated for up to 2-3 days, but do not freeze them (as the frosting may be affected in appearance). It would be best to start feeding them on the day they are delivered or collected. We'd recommend that you store our products in air-tight containers while refrigerated to maintain freshness.

The veggie frosting may be affected by cold air within the fridge, which can cause the frosting to dry up and crack. This happens quite rarely and depends on the fridge's internal temperatures and dryness. This can be avoided by ordering a PURE SWEET POTATO (ORANGE) frosting (which doesn't usually dry up or crack) for your cake, or by putting in cut veggies like celery or carrots in the cake box to maintain moisture.

Please do keep our products refrigerated and especially not at room temperature or worse, the hot sun, as they are prepared fresh and contain no preservatives.

Our meatloaves, meatballs and pies can last up to 4 days in the fridge :)

All of our products are lovingly hand-made. As such, each biscuit and pupcake is unique and will not be exact replicas of one another.

Such irregularities will not affect the quality or consistency of the treats in any way.

At the Barkery, we believe all pets deserve all-natural and human-grade food.

Every ingredient used has been subjected to research and testing in order to optimize or increase your pet’s well-being. We also work to minimize the use of ingredients that fall outside a canine's natural diet.

Common and nutritious ingredients we use are minced meat (beef, fish, chicken or mutton) sardines, pumpkin, beetroot, orange sweet potato, carob and more.

Even the colouring we use is made from scratch by us and derived from fruits and vegetables.

No we do not. No artificial preservatives, colours or ingredients are used to create our products. Our biscuits and pupcakes are all naturally coloured and flavoured.

All of our ingredients have been screened to ensure they are non-toxic and beneficial for doggy consumption. We've also posted a full list of ingredients on our product pages to ensure full information is made available; if you wish to clarify any ingredient, please feel free to contact us directly!

However, it is the owner’s responsibility to be aware of allergies or food intolerances. Therefore, we suggest consulting your vet if you are unsure that your dog can safely consume our treats.

Definitely! We are happy to cater to the special needs of your dog.

For custom orders, the order will have to be at least one 700g Cake (Medium Barkday Cake OR Barkday Bone Cake), 500g of biscuits Or dehydrated treats OR 6 pupcakes.

Please note that all customisations will be subject to additional cost (to be confirmed upon email).