Welcome to the Bakery! We would like to recommend that you create an account with us rather than checkout as a guest. This is for convenience and ease of use for future orders as you would not have to fill in the fields all over again.

Also, to save more time, we suggest that you opt to make your shipping and delivery information the same as your billing information.

Our biscuits, treats and frozen food items may usually be collected immediately. For large orders, availability depends on our inventory.

We appreciate at least 2 days of notice for mutt-loaves, birthday cakes and pupcakes as they are best consumed fresh.

However, you are most welcome to call us if you require any products urgently and we will accommodate your requests to our best ability.

Please do note that we will not be able to accommodate same-day delivery requests.

A confirmation email is automatically sent out with every successful order made. If you have not received a confirmation email, please contact us directly at sales@sgbarkery.com or WhatsApp us at 9155 6290, and we'll double check to see if the order was successfully made.

All the relevant information on your order, including date and time-slot chosen for delivery, and contact details, will be on the confirmation email. If you notice any discrepancies, or need clarification on anything on your order, please do note hesitate to contact us!

Please do call or text us at 9155 6290! Or you could also email us at sales@sgbarkery.com. We'd really appreciate either a text or an email to confirm the change or cancellation.

For regular items, such as cakes and treats, please do give us at least 2 day's notice if you'd like to change or cancel your order. The very latest we can accept changes to your order would be by 3pm the previous working day.

This does NOT apply to special or customised orders; please do give us at least 5 day's notice if you'd like to cancel.

If you'd like to change your order from self-collection to delivery or vice-versa, please do let us know latest 2 days before the date of fulfilment!

Please note that some items have to be specially ordered or made in preparation for fulfilment, so please do be sure before placing special orders!

Yes there are!

Here is the list of our affiliates and partners:
Neko Neko
The Snuggery
Loyal D
KohePets
Good Dog People
Pawpy Kisses
Bubble Pets
The Paw Lover

For custom orders, please email us at sales@sgbarkery.com to inquire.

For any other questions, please do WhatsApp us at 9155 6290.

Please note that for the time being, all pre-orders can only be accepted online via our website. We are not able to process orders via phone call or WhatsApp.

Please do note that we will not be responsive to texts, calls or emails outside our operating hours.

We may not be able to answer calls easily while we're manning the shop and seeing to customers, but please drop us a WhatsApp and we'll get back to you ASAP :)